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DataHub Falcon

Every dirham, brought home.

We help UAE healthcare providers get paid in full for the care they deliver.

Denials cost revenue you have already earned. DataHub Falcon closes the gap between care delivered and payment received — for every claim, across DHA, DOH and MOHAP.

  • Get paid in fullRecover denied and underpaid claims before they are written off.
  • Get paid fasterFix and resubmit a denied claim in 6 clicks.
  • Stay protectedPrivate, encrypted and audit-ready from day one.

Our customers

Built for UAE revenue teams.

Hospitals, clinics, RCM companies and finance leaders rely on DataHub Falcon — 65 facilities today.

  • Hospitals & GroupsOne claims process across every regulator and facility.

    Their challenge: A separate process for each regulator

    DataHub Falcon does: One platform for DHA, DOH and MOHAP

    Outcome: Standard operations

  • Clinics & Medical CentresClear denials faster, without adding staff.

    Their challenge: Denials pile up; small team

    DataHub Falcon does: Denied claims load automatically

    Outcome: Faster resolution

  • RCM & Billing CompaniesA private workspace per client, with bulk resubmission.

    Their challenge: Many clients, many portals

    DataHub Falcon does: A private workspace per client

    Outcome: Scalable delivery

  • Finance & Revenue LeadersEvery remittance matched to the claim it pays.

    Their challenge: Remittances hard to match

    DataHub Falcon does: Automatic RA reconciliation

    Outcome: Revenue realized

Trusted by 65 facilities, including YASMED Health Group.

YASMED Health Group logo

Why DataHub Falcon

Seven results. One platform.

Everything your revenue team needs, connected in one hub.

Solutions

One workspace. Every claim, start to finish.

Connect, validate, resubmit, reconcile and analyze — in one secure workspace linked to every UAE Authority.

  • DHA

    DHPO / eClaimLink

  • DOH

    Shafafiya

  • MOHAP

    Riayati

  1. Connect

    Falcon Link

    Claims and remittances download automatically.

  2. Validate

    Falcon Check

    Codes, documents and approvals checked first.

  3. Resubmit

    Falcon ReSub

    Right owner corrects; one claim or a batch.

  4. Reconcile

    Falcon Match

    Payments matched; underpayments flagged.

  5. Analyze

    Falcon View

    Live view of billed, paid, denied, pending.

Falcon AI runs under every step: predicts denial risk, explains why, cites the rule.

It advises. Your team decides.

Closed loop: each resubmission result returns with the next remittance and updates every report.

See the full platform

Compliance & security

Compliant by design. Secure by default.

Connected to DHA, DOH and MOHAP. Encrypted end to end. Every action logged.

  1. Your team

    SSO + one-time code

  2. Gateway

    The only door to the internet

  3. Application

    Checks role and facility

  4. Database

    Encrypted at rest

  5. Authorities

    DHPO · Shafafiya · Riayati

  • Regulatory compliance

    Direct connections to DHPO (eClaimLink), Shafafiya and Riayati. ADHICS V2 controls reviewed. ISO/IEC 27001 certification in progress.

  • Security

    Single sign-on with a one-time code. Seven roles, no shared logins. Every action recorded: who, when and what changed.

  • Encryption

    TLS 1.2 and 1.3 in transit. Database encrypted at rest. Keys and secrets kept apart from the data.

Built to stay online

Two data centres, so your team keeps working even if a server or a whole site fails.

See how we stay online
  • 2

    data centres

  • < 30 s

    automatic failover

  • 15–30 min

    disaster recovery

  • ADHICS V2 reviewed
  • ISO/IEC 27001 in progress
  • TLS 1.2/1.3
  • SSO + OTP
  • Audit trail
  • Continuous security monitoring
  • High availability + DR
  • Hosted in the UAE
See how we protect your data

Value we deliver

Results you can measure.

Fewer denials, faster resubmission and every payment reconciled.

What our customers say

70%

reduction in resubmission denial rate

DataHub helped us reduce our resubmission denial rate by 70% within a short period, and our team is far more productive. The improvement in accuracy and recovery has been remarkable.
YASMED Health Group logoMr. Rahamathulla BabuInsurance Manager, YASMED Health Group

At a glance

  • 6

    clicks to resubmit a denial

  • 9

    live revenue dashboards

  • 60+

    ready-made reports

  • 3

    Authorities in one workspace

  • 100%

    of actions logged to a person

  • 65

    facilities trust DataHub

  • Validate before submission

    First-pass acceptance↑

    Fewer denialsErrors are caught before the payer sees them.

  • Route and resubmit fast

    Days to payment↓

    Faster cashDenials are reworked as soon as the remittance arrives.

  • Reconcile every remittance

    Underpayments found↑

    Revenue recovered

  • Analyze every day

    Write-offs↓

    Full visibilityEvery dirham billed, paid, denied and pending, in one view.

Get started

From first call to everyday value.

  1. 1Schedule a TimeLet’s find your lost revenue.
  2. 2Test DriveSee it work before you commit.
  3. 3OnboardingUp and running, step by step.
  4. 4Derive ValueValue that grows every month.

Like buying a car: book a meeting, take a test drive, get the keys, then enjoy the drive every day.

Schedule a Time

Let’s find your lost revenue.

A 30-minute call with our RCM team. No commitment.

  1. Pick a time

    Choose a 30-minute slot that suits your team.

  2. Share a sample

    Optional: send one recent remittance file.

  3. Get your snapshot

    See where revenue is lost and what to fix first.

  1. Less manual work
  2. Fewer billing errors
  3. WhyDataHub?

    Faster payments
  4. Scale without hiring
  5. Healthier cash flow

Test Drive

From denial to resubmission in 6 clicks.

See it work before you commit: a guided sandbox with sample data.

  1. 1

    Open Falcon ReSub

    Denied claims load from the RA.

  2. 2

    Select the claim

    One claim or a batch.

  3. 3

    Choose the resubmission type

    Internal Complaint, Correction or Reconciliation; add the reason and proof.

  4. 4

    Review

    Claims tagged to resubmit.

  5. 5

    Test upload

    Errors show beside the claim.

  6. 6

    Submit to the payer

    Sent to DHA, DOH or MOHAP.

Sandbox with synthetic sample data. Click through it yourself.

Falcon ReSub

Facility

DHA-F-000001 — MEDICAL CENTRE

Process Status

Pending

Claim Status

Show All
ActionClaim IDRej.Status
030726_939243.8174922.4Partial
250826_966367.D43010824Partial
030726_939021.6882034.52Partial
260826_967056.88245366Partial
150826_961230.88404385.63Partial
280826_967981.74673812.45Partial
270926_984644.67768536Full
060826_956004.7889146Partial

No rows selected · 1–8 of 2,428

Onboarding

Up and running, step by step.

We connect your Authorities, set up your team and load your data. You stay in control.

  1. Agree

    Service and data-protection agreement.

    Owner: You + DataHub

  2. Set up

    Private workspace, roles and single sign-on.

    Owner: DataHub

  3. Connect

    DHPO, Shafafiya and Riayati for each facility.

    Owner: Your IT + DataHub

  4. Load

    Past claims, remittances and payer contracts.

    Owner: DataHub

  5. Train & go live

    Training by role, test uploads, then live.

    Owner: Your revenue team

Derive Value

Value that grows every month.

Daily recovery, monthly KPI reviews and yearly reconciliation, tracked with your team.

  1. Daily

    Download, check, route and resubmit.

  2. Weekly

    Batch resubmissions and payer aging.

  3. Monthly

    KPI review and coding feedback.

  4. Yearly

    Payer reconciliation and access review.

KPIs reviewed together

  • Denial rate
  • First-pass acceptance
  • Days to payment
  • Collection rate
  • Write-offs

FAQ

Frequently Asked Questions

Which coding standards does DataHub Falcon check?

DataHub Falcon checks ICD-10-CM, CPT/HCPCS and the drug codes each Authority uses, before the claim is submitted. Any error shows beside the claim so your team can fix it first.

See how it works
How does our team share work on a claim without conflicts?

A claim is locked to the person working on it, and denials are routed by role. Comments, documents and the full history stay with the claim for whoever opens it next.

Explore the platform
How do we track a claim after resubmission?

Each result returns with the next remittance advice and updates every report automatically. You see the current status without checking a portal.

See the results
Can we validate and resubmit claims in bulk or from Excel?

Yes. Bulk resubmission handles a whole batch or an Excel file, checks the required fields on each row and runs a test upload before anything is sent.

Try the sandbox
Is our data kept separate from other providers?

Yes. Each organisation works in its own private workspace, and every request is checked against the user’s organisation and facilities.

How we protect your data
What happens if a server or a data centre goes down?

DataHub Falcon keeps working. Every layer runs on more than one server, so a failed server is replaced automatically in seconds without losing data. If a whole data centre is lost, our second data centre takes over in 15–30 minutes.

How we protect your data

Contact

Talk to our RCM team.

Questions about DataHub Falcon, pricing or onboarding? Reach us directly, or book a time that suits you.

Prefer to talk it through? Book a 30-minute call with our team.